Transcript
Transcript edited for clarity and readability.

I love to talk to people. When people don’t know what’s going on, many times they’ll assume the worst.

I think communication is vital to what we do. I believe we’re good at communicating through our website.

We have a monthly board meeting where we encourage people within the community to come, ask questions, and learn more about what we’re doing.

Through emails and text messages, people can sign up for emergency notifications.

When we’re starting a new construction project, we place door hangers on nearby homes to let people know we’re getting ready to begin work.

We want people to feel comfortable, and we want to encourage them to ask questions.

Once a year, and sometimes more often, we hold a public event where people can meet us, talk with us, and ask questions—whether it’s about subsidence or a construction project taking place in their neighborhood.

We also have trailers that we can take to MUD district and HOA meetings so we can provide information and answer questions from residents.

We’re trying very hard to communicate with everybody in advance and then continue communicating throughout construction.

Watch more from The People Behind the Progress Video Series:
https://www.whcrwa.com/people-behind-the-progress/