As of Saturday morning, Feb. 20, the WHCRWA received enough surface water through the City of Houston waterline to fill the WHCRWA ground storage tanks, a critical step in returning the waterline pressure necessary to resume normal service.

As of 4 p.m., the WHCRWA received enough supply to begin delivering emergency water to some MUDs experiencing critically low water supplies.

A boil water notice continues to be in effect, and we are working with the City of Houston to pressurize the waterline that supplies the WHCRWA Pump Station. We do not currently have an estimated delivery time for restored service.

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

On Tuesday morning, Feb. 16, 2021, the West Harris County Regional Water Authority (WHCRWA) stopped receiving surface water supply from the City of Houston, impeding the WHCRWA’s ability to provide water to its utility district customers.